Boost your eCommerce conversion rates and trust with your customers by gathering and showing your reviews with a Shopify app.
In this article, we will perform a side-by-side comparison of Fera Product Reviews and Shopify Reviews. We will dive into the features, pricing, ease of use, and customer reviews from both sides. Be sure to stay until the end section to see who is the clear winner!
Enjoy all the Premium Features with Fera
Fera has a ton of essential features, and it gives you free access to most of the features— including the really premium ones. With some of the essential features, you will be able to:
- Offer different incentives to your customers;
- Choose from the various stunning review themes;
- Display all the reviews on your store with full customization;
- and much more!
On the other hand, Shopify Reviews only has basic features.
For any business interested in having total control over customer reviews and looking for all the necessary features to fully automate their reviews, we suggest they stick with Fera.
Increase Sales Conversion with Photo & Video Reviews
Picture and video reviews have become one of the most used options, and they are gaining a lot of attention!
That is why Fera Product Reviews allows your customer to share experiences with user-generated photos and videos.
You will be able to upload all of them to your website as a strong use of social proof. Visual social proof can truly have a big impact on your customer's decision therefore sales conversions.
Shopify Reviews doesn't have any photo and video review option that customers can use which can be quite disappointing if you are a business that wishes to utilize these types of reviews. As time goes on regular reviews can seem very boring, and customers won't pay attention to them!
Relax with Automated Review Requests
With Fera Reviews, you will be able to turn on automatic review requests; a bot will automatically send your customers beautifully designed review requests to remind them to leave a review.
This way, your customers will feel valued that you're asking them to leave a review on your site, and most of the time, they will end up responding with a positive and detailed review.
Shopify Reviews doesn't have this option, so you will need to take time to manually pick out the customers, find their emails, write down the review request, and then send them.
This can be very time-consuming, especially if you are getting a lot of sales online.
What Do Customers Say?
Customers always share their thoughts and opinions on the products or apps they use, whether positive or negative. We have gone through thousands of reviews from both Fera Reviews and Shopify Review, so let's see what they say about both of these review apps:
Fera Product Reviews 4.9⭐ (4,700+ reviews)
Fera Product Reviews has an average rating of 4.9 out of over 4,700+ reviews, most of the customers have rated it a 5-star, and are extremely satisfied with all of the features they get even in the "Free" plan.
Some of the reviews that we have gone through were about how Fera Product Reviews has:
- Amazing 24/7 customer support,
- It offers premium features for such cheap pricing,
- It has various incentives that you can use to attract returning buyers,
- An easy to use dashboard and fully customizable widgets.
Many of the reviews that we saw demonstrated how Fera is really engaged with their customers and cares for their personal needs in order to help their business grow!
Shopify Reviews 3.5⭐ (1,600+ reviews)
Shopify Reviews is rated at a really low rating of 3.5 by 1600+ users. When going through the reviews, some negative ratings stated that customers:
- Have problems with widget codes,
- Were unable to input old reviews,
- There isn't an auto-email request feature,
- And unhelpful and slow customer support.
Many of us just the quality of a product, app, or service on the reviews that we read. After comparing the reviews, we must conclude and declare the winner of the side-by-side comparison.
Fera Product Reviews is the obvious winner and was dominant in all sections!
Ready To Make The Switch From Shopify Reviews to Fera?
Switching from Shopify Product Review? Fera Product Reviews is a fully-featured review app that goes beyond all of the competition.
If you have any existing reviews from Shopify Reviews, Fera allows you to automatically import all of them in just a few steps. For every review that you add to the Fera app, you will assign it to a specific product in your store so that it will be presented correctly on the product pages.
Here are all the steps that you will need to follow:
- Log in to your Fera dashboard and then click on the Content tab. This will open up a dropdown where you will need to select Reviews - this is where you will be managing all our existing reviews and adding new ones.
- Then, click on the '+ Add' button in the top right corner to import your existing reviews to Fera. Under the 'Import From' choose Shopify Reviews.
- Insert all the required info to connect to your Shopify Reviews account. And once you are connected, press the 'Import All' button in the top right corner.
- Congratulations, you have successfully moved from Shopify Reviews to Fera Product reviews.
You can set up a new account on Fera.ai for $0.00, and you'll immediately obtain access to most of the features. Expand your eCommerce business with the help of the Fera product review app. In order to sign up, all you will need to do is click on this link and enter personal information about your eCommerce business.
Get in touch with us today! You can always stay connected with customer support through our dedicated live chat or contact us via our email at [email protected] and at +1-888-516-1499.
We have a team of certified experts ready to help you with registering and setting up any additional customizations you may require: from widget design to setting up codes.
Our customer care is free and is always open to any inquiries that you might have!
*All information is based on the Shopify app store listings as of January 2023.
