Customer reviews still play a big role in ecommerce, especially for growing online stores. In 2026, most shoppers want to see real feedback, ratings, photos, and honest experiences before they decide to buy. For BigCommerce merchants, the right review app can help build trust, improve conversions, and support steady growth.
But not every review app offers the same experience. Some focus on visual reviews and social proof, while others are designed for enterprise brands with advanced analytics and integrations.
In this guide, we'll look at some of the best product review apps for BigCommerce Stores in 2026 and what makes each one stand out.
1. Fera Product Reviews
Fera is one of the best review apps for BigCommerce merchants looking for a clean, modern, and highly visual review experience.
Fera is a powerful product review platform designed to help BigCommerce stores turn customer feedback into trusted social proof. Fera makes it easy to collect, manage, and display reviews that help build trust and increase conversions.
One of Fera’s biggest strengths is its visual-first experience, allowing merchants to showcase photo and video reviews directly on product pages for a more authentic shopping experience.
Top Fera Features You’ll Love:
- Import reviews from Google, Facebook, Etsy, and more
- Collect text, photo, and video reviews
- Display ratings in Google Search results
- Automated review request emails & SMS Review Requests
Pricing Plans
Suitable for high revenue stores that need an enterprise-level solution at an affordable price.
2. Yotpo
Yotpo is a popular platform on BigCommerce that helps stores showcase their top reviews at the best conversion points on their website.
The platform gives stores more control over customer reviews through a central dashboard. It also includes features like rewards programs and referrals, designed to help businesses build trust and increase engagement. In addition, stores can measure and improve their performance using analytics.
The review app is primarily suitable for enterprise businesses and larger stores.
Top Yotpo Features You’ll Love
- Product and site reviews
- AI-powered review summaries
- Loyalty and referral programs
- Advanced analytics and customization
Pricing Plans
Growth and premium plans available based on business size and features.
Custom enterprise pricing is also available.
3. Reviews.io
Reviews.io is a customer review platform that helps businesses collect, manage, and display reviews from customers. It supports both product and store reviews, making it a good option for businesses that want to build trust and improve their online reputation.
The platform is also known for its Google integrations, helping businesses display reviews across different channels. It allows stores to import existing review content and structured data for Google Shopping feeds to showcase ratings and reviews more effectively.
Top Reviews.io Features You’ll Love
- Product and company reviews
- Google Seller Ratings integration
- Photo and video reviews
- Customizable review widgets
Pricing Plans
Pricing depends on business size and feature needs.
Advanced plans include additional integrations and automation features.
Compare the Best Product Review Apps for BigCommerce
Here's a quick comparison of these popular review apps for BigCommerce to help you understand their features, pricing, ease of use, and which type of store they work best for.
| Feature | Fera Reviews | Yotpo | Reviews.io |
|---|---|---|---|
| Best for | Small to mid-sized BigCommerce stores | Enterprise & large ecommerce brands | Brands focused on reputation & Google reviews |
| Ease of use | Very easy, beginner-friendly | More complex, advanced setup | Moderate, some learning needed |
| Review types | Text, photo, video reviews | Text, photo, video + UGC | Product & company reviews |
| Automation | Automated email & SMS review requests | Advanced automation (email, SMS, loyalty) | Automated review collection tools |
| SEO support | SEO-friendly reviews & widgets | SEO + Google integrations | Google Shopping & structured data |
| Extra features | Social proof popups, widgets, review imports | Loyalty, referrals, SMS marketing | Reputation management, Google integrations |
| Pricing | Affordable pricing for growing stores | Higher pricing, enterprise-focused | Mid-range pricing |
Which is the best product review app for BigCommerce?
Every store has different needs, but if you're looking for a review app that is easy to use, works perfectly with BigCommerce, and offers strong social proof features, Fera is one of the best options available.
Fera offers strong support for BigCommerce stores while keeping the setup simple and beginner-friendly.
