As we enter a new year, we wanted to take a moment to say thank you. This year has been a big one for us, and none of it would have been possible without our merchants, partners, and community.
Here’s a quick look back at what we accomplished together this year:
- Over 1.2 million reviews, star ratings, and user-generated content collected.
- Powered the review experience for stores across 150 countries, helping brands build trust globally.
- Met members of our community at the Ecom North conference in Toronto and connected with merchants in person.
- Supported the Ecwid marketplace , making it easier for Ecwid merchants to start collecting and showcasing reviews with just a few clicks.
- Launched SMS review requests , helping merchants reach customers where they're most responsive.
The Vintage Secret's Success with Fera
The Vintage Secret has been a standout Fera merchant, using customer reviews to build trust, showcase authenticity, and give shoppers confidence when purchasing high-value vintage designer jewelry. By leveraging multiple Fera widgets—including testimonial carousels, product ratings, and photo and video reviews—they’ve successfully turned social proof into a key driver of conversions.
This is just one example of how merchants are growing their businesses. To read more merchant success case studies and proven strategies, click here .
Message from the Fera Team
Looking ahead, we’re excited about what’s coming next. We’re already working on new features, deeper integrations, and even more ways to help you turn customer feedback into growth in the year ahead.
Thank you for being part of our journey this year.
Stay Connected With Us
Want more insights, merchant success stories and practical strategies to grow your business? You can find us and stay up to date here:
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