Collecting and showcasing reviews on your eCommerce store is important to build trust with your customers and act as a form of social proof.

When you search for product review apps on Shopify, you’ll see that there are so many different apps falling under this category, so how do you determine which are best?

We’ve curated a list of the best product review apps for you to use on your eCommerce store to increase conversion rates and boost sales!

What are the best review apps for Shopify?

Here are the 5 best product review apps for Shopify in 2020 based on overall app ratings, features, and pricing.

  1. Fera Product Reviews
  3. Loox
  5. Shopify Reviews

Why Are Shopify Product Review Apps So Important?

Shopify product review apps are so important to add to your eCommerce store so you can successfully gather reviews from your customers and easily display them in your store.

Many people who shop online tend to use product reviews as their deciding factor of whether or not to buy the product. Since there is so much value in product reviews, finding an app to do all the hard work for you is a must.

Boost Sales with Shopify product review apps

Product reviews can do many great things to improve your eCommerce store and your brand.

By adding product reviews to your store and product pages, it will boost your sales as visitors will see that other people have purchased your products and loved them, so they want to purchase them too. They also increase trust with your customers as they see reviews and photos submitted by real people to validate your brand.

Best Shopify Product Review Apps

We gathered the best review apps and did all the hard work for you by weighing the pros and cons of each product review app.

Review App #1 – Fera Product Reviews

Fera Product Reviews Shopify App Store Rating: 4.9 stars with 2604 reviews

The Fera Product Reviews app allows you to earn the trust of your customers & improve your conversions by showing your shoppers how great your product is with Product Reviews, Photo Reviews, Video Reviews & Testimonials.

product reviews app

Fera Product Reviews Pros:

  • ✅ Collect product reviews, photos, and videos
  • ✅ Offer incentives to customers for reviews, photos, and videos
  • ✅ Send automated review request emails
  • ✅ Display reviews on your store with product reviews, testimonial carousel, average rating badge, and photo/video wall
  • ✅ Full customization

Fera Product Reviews Cons:

  • ❌ Limited number of admin users
  • ❌ Limit on review requests
  • ❌ No developer customization until you are on a higher plan

Fera Product Review Pricing

  • Free Trial – 14 days
  • Free – For stores doing less than $500/month
  • $9/mo (startup) 3 widgets, 100 review requests sent/month, less than $5000 monthly revenue, limited customization
  • $29/month (small) 10 widget limit, 1,000 review requests sent/month, $50k monthly revenue
  • $99/month (medium) 20 widget limit, 10,000 review requests sent/month, $200k monthly revenue

Type of store this app is best for

Fera Product reviews is perfect for a store that

  • Needs a high response rate from customers when it comes to reviews
  • High revenue stores that need an enterprise-level solution at an affordable price
  • Multi-store owners that need an app that does it all!

Try Fera Today

Review App #2 – Product Reviews Store Rating: 5.0 stars with 3181 reviews helps you collect and display star ratings and reviews about your products and Shopify store. Pros:

  • ✅ Unlimited review requests for any plan
  • ✅ Offer coupons to customers for photo and video reviews
  • ✅ Has a free plan
  • ✅ Full review request customization in the paid plan Cons:

  • ❌ No free trial for the paid plan
  • ❌ Only has a review carousel to display reviews Pricing

  • Free – Unlimited product review request
  • $15/mo – Photo and video reviews, offer coupons

Type of store is best for

  • Stores that need a high volume of review requests
  • New stores that need a free plan

Review App #3 – Loox

Loox Product Reviews, Photo Reviews Store Rating: 4.8 stars with 5719 reviews

Loox enables small and large brands to automatically collect customer reviews with photos and beautifully display happy customer content.

Loox Pros:

  • ✅ Send automatic review request emails
  • ✅ Offer discounts to customers for photo reviews
  • ✅ Offers reviews, ratings, and popup widgets

Loox Cons:

  • ❌ Need the pro plan for full customization
  • ❌ Less value for money in review requests per month
  • ❌ No free plan
  • ❌ No video reviews

Loox Pricing

  • Free Trial – 14 days
  • $9.99/mo (basic) 100 review requests sent/month, limited customization
  • $29.99/month (advanced)  500 review requests sent/month
  • $59.99/month (pro) 1,500 review requests sent/month
  • $99.99/month (unlimited) 2,000 review requests sent/month

Type of store Loox is best for

  • Mid-level stores that need a limited number of review requests

Review App #4 – Product Reviews UGC Store Rating: 4.9 stars with 4306 reviews

Built specifically for Shopify retailers of all sizes. is a highly-rated customer marketing platform with all the tools you need to capture and showcase high-impact customer content throughout their buying journey. Pros:

  • ✅ Send review requests through SMS
  • ✅ Offer incentives to customers for photos and videos
  • ✅ Has a free plan
  • ✅ 10+ display widgets Cons:

  • ❌ Limited/short free trial
  • ❌ Need the business plan for video reviews Pricing

  • Free – 50 orders/month, reviews, and rating widget
  • $19/mo (basic) 200 orders/month, 7-day free trial, photo reviews
  • $39/month (premium) 500 orders/month, 7-day free trial
  • $99/month (business) 1,500 orders/month, 7-day free trial, video reviews

Type of store is best for

  • Mid-level stores that need a limited number of review requests

Review App #5 – Shopify Reviews

Shopify Product Reviews Store Rating: 3.8 stars with 1356 reviews

Shopify Product reviews allows you to add a customer review feature to your products. This provides a way for your customers to engage with you and each other to encourage sales.

Shopify Product Reviews Pros:

  • ✅ Easy customization
  • ✅ Free app

Shopify Product Reviews Cons:

  • ❌ Basic features
  • ❌ Can only import existing reviews with a CSV file
  • ❌ Not able to send or automate review requests
  • ❌ No photo or video reviews
  • ❌ Only offers a widget to display reviews

Shopify Product Review Pricing

  • Free

Type of store Shopify Reviews is best for

  • Stores that are just starting out
  • Stores that only need to display reviews

The power of Shopify product review apps

Take your eCommerce store to the next level by gathering and showcasing your reviews with a top Shopify app. This will help boost your conversion rates and increase trust with your customers!


Try Fera Today

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